Home Visits
The nurse comes to your house. Most home visits are arranged by a son or daughter, often from abroad, for a parent who cannot easily get to a clinic. Here is exactly what happens, what it costs to travel, and what to have ready.
You are never left wondering.
Before the visit, you are told who is coming, by name. After it, you get a short message on how the wound looks and when the next visit is due.
A photo, where the patient agrees, is included with the after-visit message.
A home visit, step by step
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You call, or send a message
Describe the situation in your own words. No medical terms needed.
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A time is agreed, and you’re told who is coming
By name, before the visit, not left to guess who will knock on the door.
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Get the room ready
Have the patient ready for the visit. The nurse will tell you if anything extra is needed.
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The nurse arrives and does the work
Sterile equipment, unhurried, with as little discomfort as possible. Anyone who wants to stay in the room is welcome to.
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You’re told what was found, and what’s next
What the wound looks like today, what to watch for, and when the next visit is due. The nurse tells you how many visits are needed, based on your doctor’s recommendation.
Any nursing care can be arranged at home
Home visits are for patients who cannot travel. A dressing, catheter care, an NG tube, a blood sample, or general nursing support: it can be arranged at home.
See the full list with prices on Services & Prices.
Where we travel, and what it costs
| Zone | Distance | Travel charge |
|---|---|---|
| Zone 1Veyangoda, Nittambuwa, Naiwala, Thihariya | Up to 5 km | Free |
| Zone 2Wathupitiwala, Kalagedihena, Bemmulla, Attanagalla, Yakkala | 5 – 10 km | LKR 1,500 |
| Zone 3Minuwangoda, Urapola, Mirigama, Gampaha, Ganemulla | 10 – 15 km | LKR 2,000 |
| Zone 4Weliweriya, Kirindiwela, Divulapitiya, Radawana | 15 – 20 km | LKR 2,500 |
| Zone 5Katunayake, Ja-Ela, Negombo, Kadawatha, Kelaniya, and other towns in the district | Over 20 km | On the call |
These amounts can change. Whatever the zone says, the exact travel charge is confirmed on the call before anything is arranged. Travel charges are paid in advance, before the visit.
Courses of visits, with travel included
A dressing course is rarely one visit. Instead of a travel charge on every appointment, a course of visits can be booked at one price with travel included. Ask about this when you call.
Before you book a home visit
Do you bring all the materials, or do we need to buy anything?
All dressing materials are brought by the nurse, sterilised, at no extra cost.
Do I need a doctor’s referral first?
Not for a wound dressing. Every other service needs a doctor’s referral.
Do you work on Sundays, poya days, or at night?
For wound care and nursing visits: weekdays 5.30pm to 9pm, weekends 3pm to 9pm, and we are closed on poya days. Elder care is a separate service on different hours, 7am to 4pm, and the Family Plus plan does cover poya days. Elder care & home care →
Arrange a home visit
Call or WhatsApp, and describe the situation, free, no obligation.